Last updated: 16 September 2026 · Applies to panarun.com and every tenant instance of the PANARUN platform.
1. Acceptance of these terms
By creating an account, provisioning a tenant, or using PANARUN's public features, you agree to these terms. If you are accepting on behalf of a government institution or organization, you confirm you have authority to bind that institution.
2. The service
PANARUN is a multi-tenant public investment intelligence platform: it connects planning, procurement, financial oversight, field verification, GIS location intelligence, and citizen engagement into one evidence-verified record for public infrastructure and service projects.
3. Institutional accounts & tenants
Each institution operates its own isolated tenant. The institution is responsible for the accuracy of the information it enters, for managing its staff accounts and their access levels, and for keeping login credentials confidential.
4. Fees & engagement
Commercial and pricing terms are set out in the institution's signed agreement with PANARUN, not on this page. Nothing on panarun.com constitutes a binding quote; request a demo to discuss a scoped engagement.
5. Acceptable use
- Do not submit false, fraudulent, or knowingly misleading project, financial, or evidence data.
- Do not attempt to access another tenant's data or bypass role-based access controls.
- Do not use the public engagement channels (web, WhatsApp, SMS, USSD) to harass, spam, or submit unlawful content.
- Do not attempt to disrupt, reverse-engineer, or overload the platform's infrastructure.
6. Your data & evidence submissions
Project, financial, and field-evidence data submitted through PANARUN remains the property of the tenant institution that submitted it. PANARUN is granted the rights needed to store, process, and display it in accordance with the tenant's own configuration (including any public-transparency settings the tenant enables) and our Privacy Policy.
7. Intellectual property
The PANARUN platform, its interface, and its underlying software remain the property of PANARUN. Tenant branding, logos, and content uploaded by a tenant remain that tenant's property.
8. Availability & support
We work to keep PANARUN available and responsive, including offline capture and background sync for field teams operating without connectivity. Specific uptime or support-response commitments, where agreed, are set out in the tenant's service agreement rather than in these general terms.
9. Warranties & disclaimers
PANARUN is provided "as is." While we build the platform to surface evidence-backed, auditable project data, PANARUN does not independently verify every submission and does not replace the institutional responsibility of the tenant for the accuracy of its own project, financial, and delivery records.
10. Liability
To the extent permitted by law, PANARUN's liability for any claim arising from use of the platform is limited to the terms agreed in the applicable tenant service agreement. Nothing in these terms limits liability that cannot lawfully be limited.
11. Termination
Either party may terminate an engagement in accordance with the tenant's service agreement. On termination, a tenant may request export of its own data within a reasonable period before it is deleted from active systems.
12. Governing law
These terms are governed by the laws of the Republic of Kenya, without prejudice to any mandatory data-protection or public-procurement law applicable in a tenant institution's own jurisdiction.
13. Contact
Questions about these terms: [email protected].